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Return & Refund Policy
At Sunshine Market, your satisfaction is our priority. We want you to feel confident and happy with every purchase. If something isn’t right, we’re here to help.
Returns
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You may return unopened, unused products within 7 days of delivery for a full refund or exchange.
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Please ensure the product is in its original packaging and in resalable condition.
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To start a return, you will need your receipt or order number.
Refunds
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Once your return is received and inspected, we will notify you and process your refund.
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Refunds will be issued to your original payment method within a few business days.
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If you prefer, we can also provide store credit or an exchange.
Non-Returnable Items
For health and safety reasons, certain items cannot be returned, including:
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Opened food or supplement products
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Perishable goods (e.g., refrigerated items, baked goods)
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Clearance or promotional items marked as non-returnable
Order Cancellations & Modifications
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Orders are processed quickly to ensure fast delivery. If you need to cancel or modify your order, please contact us as soon as possible.
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We’ll do our best to accommodate your request before the order is dispatched.
How to Request a Return or Cancellation
To make a return, request a refund, or cancel/modify your order, please contact us with your order number:
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Email: sales@sunshinemarket.co.th