• What Types of products do you offer?
  • We offer a wide range of healthy products including organic foods, gluten free foods, vegan foods , supplements, vitamins, herbal remedies, natural skincare products. We also have a range of Gluten Free breads, treats, cookies. Our kitchen is Gluten Free. We have a cafe with seatings offering gluten free menu. Vegan options are available as well. We also have our own permaculture farm in Chiangmai and the vegetables are available fresh weekly.

  • Are your products certified organic?
  • Yes, many of our products are certified organic by reputable certifying bodies. Look for the “certified organic” label on the product page for verification.

    • Are your products suitable for specific dietary requirements?
    • Absolutely! We understand that everyone’s dietary needs are different. We offer products suitable for various dietary requirements such as gluten-free, vegan, keto-friendly, and more.

      • Do you offer international shipping?
      • No we do not offer international shipping as most countries have strict regulations with food/supplements imports. We only deliver in Thailand.

    • Why am I unable to order breads/cookies (the bakery section) from the website ?
    • The reason will most probably be because you live outside the range of motorbike delivery. Our fresh items are perishable and can only be delivered by motorbike only. If you live within 10 kms of our store range in Bangkok and Chiangmai, it should work. You need to pick motorbike delivery shipping option. However, we do deliver to upcountry with cold truck. Please LINE us at @sunshinemarketbkk and we will try and fulfill your request.

      • What is your return policy?
      • We want you to be completely satisfied with your purchase. If you’re not satisfied with your order, you can return it unopened within seven days for a full refund or exchange. Please make sure you have your receipt/order number.

        *Please refer to our return policy for detailed instructions.
        • How do I track my order?
        • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order on our website or through the shipping carrier’s website.

          • Are your products tested on animals?
          • We are committed to cruelty-free products and do not test any of our products on animals. We also strive to work with suppliers who share our values of ethical and sustainable practices.

          • Can I cancel or modify my order after it has been placed?
          • We process orders quickly to ensure prompt delivery, but we understand that plans may change. Please contact our customer service team as soon as possible if you need to cancel or modify your order, and we will do our best to accommodate your request. You can email us sales@sunshinemarket.co.th or LINE us @sunshinemarketbkk with your order number.

          • Do you offer discounts for bulk/wholesale orders?
          • Yes, we offer discounts for bulk orders on certain products. Please contact our customer service team for more information on bulk pricing and availability.
            Please email us info@sunshinemarket.co.th or sales@sunshinemarket.co.th or LINE us @sunshinemarketbkk

             

          • How can I contact customer service if I have further questions?
          • Our customer service team is here to help! You can contact us via email at sales@sunshinemarket.co.th, or through our website’s live chat feature during business hours. We strive to respond to all inquiries promptly and provide the assistance you need.

             

            If you have any other questions or concerns not addressed here, please don’t hesitate to reach out to us. We’re here to help you on your journey to better health and wellness.

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